• Conduct end-to-end research activities: from understanding the challenge and defining research questions to planning, conducting, analyzing, and communicating results;

• Apply qualitative and quantitative research methodologies (usability testing, contextual and in-depth interviews, workshops, direct observation, shadowing, diary studies, surveys, card sorting, tree testing, etc.), including triangulating findings from multiple sources;

• Translate research findings into practical and strategic recommendations for a wide range of stakeholders, from executive leadership to technical teams;

• Support the definition of user experience metrics;

• Work closely with designers, product managers, and other stakeholders, ensuring the user’s voice is considered at all stages of the project;

• Document and communicate results in a clear, visual, and engaging way;

• Promote a research-driven and user-centered design culture within Tangível and with clients.

• Minimum of 2 years' experience in UX Research or related fields (design, psychology, anthropology, etc.);

• Knowledge of Human-Centered Design frameworks (e.g., Double Diamond, Design Thinking, etc.);

• Ability to think critically beyond business requirements – questioning, understanding, and prioritizing research requests, proposing solid methodologies appropriate to the context and needs of the project;

• Ability to moderate and facilitate research activities;

• Ability to critically analyze, synthesize, and report – translating raw data and complex findings into actionable and clear insights, guiding the business regarding their implementation priority;

• Excellent written and verbal communication;

• Fluency in Portuguese and a good level of English.

Nice to have

• Experience in consulting or multidisciplinary project contexts, with ease in managing and aligning the expectations of multiple stakeholders;

• Familiarity with tools to operationalize and analyze research activities, with or without Artificial Intelligence support (e.g., Qualtrics, SurveyMonkey; Optimal Workshop, Figma, Miro, Notion, Google Analytics, SPSS, NotebookLM, etc.);

• Ability to manage and contribute to multiple projects simultaneously;

• Familiarity with inclusive design and accessibility practices;

• Basic knowledge of UX Design, Service Design, or Product Discovery.